We at Villa La Estancia are so happy to continue to provide excellent service for beloved homeowners and resort guests during these difficult times. While our property closed temporarily in early summer, we have updated health procedures at the property in order to combat the COVID-19 virus. Our staff has worked very hard to create a safe environment for resort guests and second home owners. We want you to always enjoy your time in Mexico and stay safe, too. Our new safety standards and policies will help keep everyone safe. If you want to invest in a dream second home in Mexico, we are just what you’ve been looking for. Keep reading below about how our homeowner and guests safety is our number one priority.
Villa La Estancia: Safety is Priority #1
In order to prioritize our homeowner and resort guests’ safety, Villa La Estancia took advice from infectious disease specialists. Likewise, we obtained certification from companies including PREVERISK that specialize in preventative protocols to make sure we were taking all the necessary precautions. We are committed to upholding the highest standards of disinfection, hygiene, and sanitation at our property. In addition, we created an integrated Health and Hygiene Program that followed advice from health organizations. Also, our food and beverage department employees have been trained on proper handling and service of food and beverage items. We also made modifications to in-room dining and buffet-style services, too. The safety of our Villa La Estancia homeowners, guests and staff is our number one priority.
New COVID-19 Cleaning Processes
Villa La Estancia has updated our cleaning processes to keep our properties clean and safe. For example, Villa La Estancia homeowners and resort guests can expect the following new processes when they arrive for vacation:
- Suitcase sanitization with sanitizing products.
- Security seals that validate no one entered a residence after it was cleaned and disinfected.
- Temperature Readings: Thermometers will be used to monitor the temperatures of property owners, resort guests, and staff in a non-invasive manner.
In addition, high-touch surfaces in common areas are now continuously treated with hospital-grade disinfectants and certified sanitation products. Likewise, sanitizing stations are placed at strategic points such as the front desk, restaurant entrances, and in public areas. We have created a special team of sanitization specialists trained to make sure homeowners, resort guests and staff members all follow the new protocols. Residences are regularly cleaned and sanitized using hospital-grade disinfectants. To limit unnecessary contact, we have removed all paper amenities, pens, and magazines from rooms until further notice. If you need something, you can still request it from our front desk staff. We believe our updated cleanliness and hygiene protocols will best protect homeowners, resort guests, and staff.
Social Distancing Is Required
As social distancing has been shown to reduce the likelihood of transmission of virus, we have made corresponding changes at the property. For example, there is signage throughout the property reminding homeowners, guests and staff to keep a safe distance from others (2 meters is considered a safe distance). Also, we rearranged common area furniture and restaurant tables to allow for more space between guests. Lounge chairs in the pool area have been rearranged to be at least 6 feet apart, too. We also have stricter sanitation measures in place at the gym, too. Make sure to reserve your work out time in the fitness number as only a limited number of guests are in the gym at once.
Onsite Medical Services
In the event a suspected case of COVID-19 is found at the property, we have special protocols in place. We have an onsite doctor and medical service available 24 hours a day. Also, we create a team dedicated to detecting and handling suspected COVID-19 cases that will work together with health officials as needed. To minimize direct contact between guests and staff, certain services such as valet parking and direct meal preparation will not be available right now. As you can see, Villa La Estancia has made many changes to guarantee vacation safety for our homeowners and guests.
More than ever, Villa La Estancia is committed to provide a safe vacation home for homeowners and resort guests. We remain dedicated to providing the same level of superior service and hospitality that we are known for. Are you looking for a second home in Mexico? If you are, contact us today. We have full and fractional ownership options available, too. Our luxury beachfront residences could be your dream vacation home in Mexico. Make sure to inquire about our Try and Buy program. It’s a unique way prospective buyers can test out homeownership in paradise.